Improving Durham’s Health One Phone Call at a Time

Launched in 2018 with support from a Bass Connections Student Research Award, the Help Desk program trains Duke student volunteers to connect patients with social services in the Durham area. Over the last four years, Help Desk has evolved to become a large-scale student-run initiative that encompasses three healthcare facilities, 16 faculty and healthcare leaders and advisors, three program coordinators, dozens of student members and over a thousand resources.

Read more about this program and the students and alumni who've been involved.