DAA Groups Policies
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Congratulations! You have been assigned a special user role part of “DAA Groups” on alumni.duke.edu. There are hundreds of user groups on alumni.duke.edu—representing niche alumni communities ranging from Reunion classes to careers/industries—and the Duke Alumni Association needs users like you to help us make the groups the very best they can be.
In this guide, you’ll learn more about the different groups’ roles and the actions you can take. Remember, a defined group role is a lot like having a special superpowers—and we at DAA take those powers seriously. Please read through your role description and its associated duties carefully so that you continue to abide by our group community rules. We appreciate your help as we work together to engage, connect with and celebrate our community of more than 175,000 alumni via alumni.duke.edu.
Now let’s get started with groups!
Group Admin
The group admin is the highest level administrator for DAA Groups because of the sensitive information the administrator will have access to and the potential for security implications. If you are a group admin, you will need to make sure that you’re taking precautions as you view and/or edit the data on your groups pages. If you have any questions, please do not hesitate to reach out to your assigned staff member (listed at the end of this guide) before you begin modifying groups’ content.
As a group admin, you will be able to take the following actions:
- Edit all group content (including but not limited to featured events, announcements, subpages)
- Edit social media and featured website links
- Manage groups related to your group
- Preview your associated new groups that are currently unpublished or in process
- Manage group members and group leadership
- Email alumni in your assigned network group
A note on changing group leadership lists:
- Please recognize that you are handling sensitive information and any changes you make ultimately will be reflected on the personal profile of the volunteer leader. The changes are updated simultaneously in the group leadership list and on the person’s profile, and therefore could introduce a security risk.
- Before changing any group leadership list, please consult with your assigned staff member (located at the end of this guide) to confirm changes. Please do not make changes before getting approval of your assigned staff person.
- Double-check your changes before and after saving to make sure all names and titles are spelled and assigned correctly.
Please note that you may notice that you have access to edit other individual profiles; as a group admin, you are asked to not edit individual profiles outside of adding an individual to your group or adding committee information, as this will shift data in our database. Do not make any changes to individual profiles, or you will be removed as a group admin.
The group admin can be a DAA staff member, a Duke University staff member or a key volunteer. If you have been assigned a group admin role and have questions, please reach out to the staff members who manage group admins, who are listed at the end of this guide.
Volunteer Admin
The volunteer admin can do almost everything a group admin can do with just a few exceptions. Please remember that if you are a volunteer admin, you will need to make sure that you are taking precautions as you view and/or edit the data on your groups pages because you are handling sensitive information. If you have any questions, please do not hesitate to reach out to your assigned staff member (listed at the end of this guide) before you begin modifying groups’ content.
As a volunteer admin, you will be able to take the following actions:
- Edit some group content (only the following sections: featured events, announcements, learn more, and subpages)
- Edit social media links
- Manage groups related to your group
- Preview associated new groups that are currently unpublished or in process
- Email alumni in your assigned network group
Traditionally, the volunteer admin will be a key regional volunteer that can be trusted to edit the group content. If you have been assigned the volunteer admin role and have questions, please reach out to the staff members who manage group admins, who are listed at the end of this guide.
Announcement Admin
The announcement admin is designed for a volunteer or student who may not need access to all of the group data but needs access to perform specific key tasks. Please remember that if you are an announcement admin, you will need to make sure that you taking precautions as you view and/or edit the data on your groups pages because you may be handling sensitive information. If you have any questions, please do not hesitate to reach out to your assigned staff member (listed at the end of this guide) before you begin modifying groups’ content.
As an announcement admin, you will be able to take the following actions:
- View all announcements on alumni.duke.edu to determine if they should be added to your page.
- Edit or add new announcements to the groups page
If you have been assigned the announcement admin role and have questions, please reach out to the staff members who manage group admins, who are listed at the end of this guide.
Group Admin Contacts: Contact Me
Please reach out to the following staff members about your specific admin role:
- Jessica Emig [hyperlink name with jessica.emig@duke.edu] for questions about Affinity Groups such as Duke Black Alumni (DBA), the Duke University Hispanic/Latino Alumni Association (DUHLAA) and the Duke LGBTQ Network.
- Susan Gordon [hyperlink name with susan.gordon@duke.edu] for questions about Industry Groups such as the Duke Healthcare Network and the Duke University Energy Group.
- Duke Alumni Regional Team [hyperlink name with daa-regionalstaff@duke.edu] for questions about Regional Groups, such as Duke Triangle, Duke DC, Duke Phoenix and Duke Hong Kong.
- Claudia Attarian [hyperlink name with claudia@daa.duke.edu] for questions about Class Reunions groups.